KBN Member

Ricky Prout – Founder, Venturer Technology & Core Computers

Veteran | IT & Cybersecurity Specialist | Business Owner | Community Leader

With over 20 years of experience in the IT industry and 10 years of proud service as an Infantry Soldier in the Royal Australian Regiment, I bring a mission-driven approach to business, grounded in discipline, integrity, and purpose.

During my military career, I served on active deployment in East Timor, supporting the country's journey to independence as Timor-Leste — the world’s newest nation at the time. That experience continues to inspire my commitment to leadership, service, and supporting those who serve others.

I’m the founder of two Brisbane-based companies:

• Venturer Technology – A Managed Service Provider (MSP) delivering end-to-end IT support, cybersecurity, cloud infrastructure, and business continuity solutions. We specialise in real-time threat response and proactive management for small to medium-sized businesses and not-for-profits.

• Core Computers – A trusted local business providing custom PC builds, gaming systems, diagnostics, and tech support with a strong focus on customer care and performance.

Beyond business, I’m an active member and Treasurer of the Clayfield Toombul RSL Sub-Branch, a dedicated Rotarian, and deeply involved in supporting the not-for-profit and charity sectors — the largest client base we serve. I'm also the founder of the highly popular Connecting Charities Annual Lunch, an event that brings together community leaders, organisations, and volunteers to foster connection and collaboration.

At the core of all my ventures is a passion for service — whether it’s protecting digital assets, supporting fellow veterans, or empowering purpose-driven organisations through technology.

Let’s connect if you're looking for a trusted IT partner, a tech solution built for impact, or to collaborate on community initiatives.

Ideal Client Profile – Ricky Prout
Venturer Technology & Core Computers

Who We Serve Best

Not-for-Profits and Charities

• Organisations without internal IT support

• Require managed IT services, Office 365, cybersecurity, and backup

• Need responsive support and predictable costs

• Value trust, transparency, and service aligned with their mission

• Appreciate working with a veteran-owned, community-focused business

  
  

  Small to Medium-Sized Businesses (SMBs)

• Typically between 5 to 50 staff

• Operate in industries such as professional services, trades, health, construction, and education

• Require end-to-end IT support, cybersecurity, cloud solutions, and business continuity planning

• May lack in-house IT but require professional-grade infrastructure

• Prefer proactive service and quick response times

  Businesses That

• Have recently experienced downtime, cyberattacks, or data loss

• Use Microsoft 365 and want to improve security, access, and support

• Need custom-built computers for staff or industry-specific software

• Want ongoing support, not just one-off fixes

• Value long-term partnerships with a reliable IT provider

Key Client Traits

• Based in Brisbane or South-East Queensland

• Looking for clear communication and dependable support

• Prefer to work with a local provider rather than large, offshore IT firms

• Want a single provider for IT support, security, and hardware

• Committed to compliance, data protection, and efficient operations

• Value ethical business practices, community involvement, and supporting veteran-owned businesses

Problems We Solve

• Poor response time from their current IT provider

• Data loss or lack of proper backup systems

• Frequent phishing or email compromise incidents

• Confusion around Office 365, Teams, and SharePoint usage

• No cybersecurity or monitoring in place

• Growing business with outdated systems or support

Referral Triggers to Listen For

• "Our IT guy never gets back to us."

• "We were hacked and lost data."

• "We’re not sure if our email is secure."

• "We can’t rely on our current IT provider anymore."

• "We need someone to manage all our Microsoft accounts and devices."

• "Our staff don’t know how to use SharePoint or Teams properly."